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Terms & Conditions

Terms of Business

By entering this site you agree to the terms of business stated here. The placement of an online order indicates your acceptance of these terms and conditions.

Who We Are

Registered Business Name:  MIRO SHOES

Address:  2 Adelphi Mall, The Longwalk Road, Dundalk, Co Louth, Ireland

Telephone: 00 353 42 9333620

Email: info@miroshoesandhandbags.com

V.A.T Number: IE2064882Q

How To Make A Purchase

Browse through each of our collections and select the items you wish to purchase by adding them to your shopping basket. Once you have completed your selection click on “Checkout” and you will be asked for a few details that are required to process your order. We will contact you by telephone or email regarding any delivery delays or security issues. We accept the following major credit and debit cards:- Visa, Mastercard, Switch, Solo, Delta, Visa Electron, Maestro and Paypal.

Pricing

All prices shown are in Euros and are inclusive of any VAT payable in Ireland.  If a product is advertised at an incorrect price due to a typographical error or a supplier error we reserve the right to refuse or cancel an order whether or not the order has been confirmed. In such a case we will make you aware of this and a full refund will be given, if required. Prices quoted on this web store are for internet sales only.

Returns Policy

If you are not completely satisfied with your purchase, you can return it within 14 days of purchase in its original condition and packaging/box. The box including any labels should not be defaced or damaged in anyway. We will refund the product price but unfortunately we are unable to refund any postage costs incurred returning the product. Returns can also be taken back to our store by contacting us on contact. Please take proof of purchase with you when returning items.

Please ensure your name and addresses are clearly visible on the return form. If you require an exchange please give us full details of your requirements. We recommend that you obtain proof of delivery for your return or register your return as we are not liable for goods lost in transit.

All shoe and foot care products and shoe clips are non returnable.  Also items on sale (special price) are non returnable.

Please be advised that due to the nature of the highly beaded decoration/ sequins / jewels of some products, some small beads and trims will become loose during normal wear and tear and are not a manufacturing fault. Please note unless the description states otherwise our shoes are not waterproof.

Exchanges

If you wish to exchange your purchase as it is unsuitable please complete the returns form which has been provided to you within the shoe box or please contact us through phone or email.

Faulty Products

You must notify us of any product that you deem to be defective or not of satisfactory quality within 7 days from the date of delivery. We shall be under no liability in respect of any defect arising from wear and tear, wilful damage, negligence, abnormal usage conditions, failure to follow our instruction, misuse or alteration or repair of the ordered goods without our approval. We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when you place your order.

Delivery

Once the payment for your goods has been cleared we will then dispatch your goods for delivery. If the goods happen to be out of stock we will advise you through email and issue a refund right away. We endeavour to deliver in timeframes outlined in the Delivery section, however are reliant upon third party carriers such as Offig an Post and DPD couriers and so cannot be held liable for any delays and or loss caused by delays.

Security and Payments

All transactions which take place on our website are processed securely through PayPal. All your payment details are held on PayPal secure servers and so we have no access to any of your card or payment details. We may contact your bank if we suspect the transaction is fraudulent in anyway, this may cause a delay in processing and dispatching but is in the best interest of the customer.

Privacy Policy

This website is operated by Miro Shoes. By visiting our website you are deemed to have accepted our Privacy Policy. We will respect your right to privacy. We will treat as confidential all of the personal information you give to us when you register with us using the facility on this website. This includes your name, address, email address, telephone contact number(s), gender and date of birth.

Any personal information you provide to us will be used to assist us in providing you with marketing material, including information about special offers, in store events and promotions, as well as providing you with information regarding the areas that you have indicated are of interest to you. We will contact you by email, post or telephone using the contact details given to us.

Information which is held at MIRO SHOES is the name of customer, address to delivery, email and telephone to get in contact. MIRO SHOES will not release any of the customer’s information to third parties.

Copyright Notice and Limited Reproduction Licence the information, content, graphics, text, sounds, images, buttons, trademarks, service marks, trade names and logos (the “Materials”) contained on this website are protected by copyright, trade mark, database right, sui generis right and other intellectual property laws, under national laws and international treaties. You are granted a limited licence solely for your own personal, non-commercial use to refer to, bookmark or point to any page within this website, and to download the Materials contained on this website to a single personal computer, and to print a single hard copy of the Materials contained on this website for your own personal reference, provided however that all copyright, trade mark and other proprietary notices are left intact.

The grant of this limited licence is conditional on your agreement to, and compliance with, all of these terms and conditions of use. Any other use of the Materials on this website, including any form of copying or reproduction (for any purposes other than those noted above) modification, distribution, re-publication, extraction, re-utilisation, incorporation or integration with other materials or works or re-delivery using framing technology, without the prior written permission of Miro Shoes, is strictly prohibited and is in violation of the proprietary rights of Miro Shoes.
 

Cancellations

MIRO SHOES reserve the right to cancel an order at any time.

Complaints

At MIRO SHOES we strive to adhere to consistently high standards and offer an excellent service. If for whatever any reason you are dissatisfied with the service we have provided you, please let us know. We need to know if things do go wrong so we can rectify these going forward. As we are a small independently owned business we are dedicated to customer service and take all complaints very seriously. If you have any complaints or concerns you can contact us by:

Phone: 00 353 42 9333620

Email: info@miroshoesandhandbags.com

Address: 2 Adelphi Mall, The Longwalk, Dundalk, Co Louth, Ireland